The customer pays for shipping back to me and for the new shoes to be sent to them.If it is not available, we can talk about swapping colors for the size you need. There is no guarantee that they will have every color in every size, but I will do my very best to get what you need. There is a small window after I receive my order during which I can request a new size be sent to a customer for an exchange, so I need the unwanted pair returned quickly.Our ready to use cold wax strips heat up with. The shoes are put back in the mail within 3 days of the customer receiving them. Meet No Mo-Stache the worlds first portable wax kit Finally, wax that can move with your busy schedule.The shoes have not been worn outside and they don't show any signs of wear when they are returned.
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